Remote Work Policies: Everything You Need to Know
Remote working isn’t just a perk anymore, it’s a battlefield. Some companies embrace it with open arms, while others resist it like it’s the end of civilisation as we know it. (Relax, Karen from HR, the world isn’t crumbling because Steve wants to work in his pajamas.) But if you're serious about productivity, employee happiness, and future-proofing your business, then a solid remote work policy is essential.
What Is a Remote Work Policy?
A remote work policy is an official document that outlines an organisation’s rules, expectations, and procedures for employees working outside the office. It sets the stage for how remote work operates, who qualifies, and how to avoid employees mysteriously ‘losing Wi-Fi’ every Friday afternoon.
Why Should You Implement a Remote Work Policy?
Because without one, chaos reigns. And while chaos might be fun in a Marvel movie, it’s a nightmare in the workplace. Here’s why you need a remote work policy. (not a business owner? maybe you are looking for proposing working from home to your employer?):
1. Clarity and Expectations
A clear policy eliminates confusion. No more ‘I thought I could work from my tent in the Scottish Highlands with zero signal.’ It outlines work hours, communication protocols, and performance metrics, so everyone’s on the same page.
2. Enhanced Productivity
Contrary to what traditionalists believe, remote work (done right) actually boosts productivity. Fewer distractions, less office small talk, and the ability to customise your work environment, what’s not to love? A good policy ensures people stay focused, not just watching Netflix on ‘background mode.’
3. Talent Attraction and Retention
Want the best talent? Give them flexibility. Employees today value work-life balance, and offering remote work options can make your company more attractive than a free coffee bar at a Monday morning meeting.
4. Business Continuity
Pandemics, natural disasters, transport strikes, life (sh*t) happens. A remote work policy ensures your business keeps running, no matter what curveballs the universe throws your way.
When Should You Implement a Remote Work Policy?
If any of the following apply to your business, it’s time to draft one when:
You’re hiring talent beyond your local area.
Employees keep ‘testing the waters’ by unofficially working remotely.
Your competitors are offering remote work, and your team is getting envious.
You want a future-proof business that can adapt to external disruptions.
Your office coffee is so bad that employees are better off working from coffee shops (there’s a good website for that).
How to Create a Remote Work Policy
Here’s a step-by-step guide to drafting up a killer remote work policy.
1. Determine Who’s Eligible
Not all roles are created equal. Some jobs require physical presence (looking at you, warehouse workers), while others can be done from anywhere. Define which positions qualify for remote work.
2. Set Clear Expectations
Define work hours—are employees expected to stick to 9-5, or is flexibility allowed?
Outline availability requirements (e.g., must be online during core hours).
Explain productivity expectations and performance tracking.
3. Provide Necessary Tools and Resources
Laptops, monitors, software, don’t leave employees scrambling.
Ensure secure remote access with VPNs and encrypted connections.
Offer stipends for home office setups if needed.
4. Communication Guidelines
What tools should employees use? (Slack, Zoom, carrier pigeons?)
Expected response times.
Regular check-ins (weekly or daily?)
5. Address Security Measures
Cybersecurity isn’t optional. Employees should:
Use company-approved devices.
Avoid public Wi-Fi unless using a VPN, and ensure they know how to work safely from coffee shops.
Follow strong password policies (no, ‘Password123’ doesn’t count).
6. Outline Expense Reimbursement
Internet costs, office furniture, extra monitors, what does the company cover?
Define the process for submitting expense claims.
7. Define Legal & Compliance Aspects
Does the policy comply with employment laws?
Tax implications for remote employees in different locations?
Health & safety considerations for home offices.
A remote work policy isn’t just about letting employees work in their pajamas (though that’s a nice perk). It’s about creating a structured, productive, and secure work environment that benefits both the business and its people. Get it right, and you’ll have happier employees, increased productivity, and a company ready for the future. Get it wrong, and, well… enjoy the chaos.
Now, go forth and draft that policy, before Steve from accounting decides to work ‘remotely’ from Ibiza with no Wi-Fi…